Shipping policy
Shipping Times：
Please see below for details:
- Shipping to USA
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
8-12 business day |
$7.99 |
|
|
Priority Shipping |
6-10 business day |
$15.99 |
Free orders over $119 |
|
Express Shipping |
4-6 business day |
$27.99 |
|
- Shipping to Australia
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
8-12 business day |
$7.99 |
Free orders over $69
|
|
Express Shipping
|
6-8 business day
|
$27.99
|
|
- Shipping to Europe (Estonia, Latvia, Lithuania, Croatia, Slovenia, Bulgaria, Greece, Italy, Vatican City, Malta, Spain, Portugal, Andorra, United Kingdom, Ireland, Netherlands, Belgium, Luxembourg, France, Monaco, Iceland, Denmark, Norway, Sweden, Finland, Poland, Czech Republic, Slovakia, Hungary, Germany, Austria, Switzerland, Liechtenstein)
|
Method |
Cost time |
Cost |
Coupons |
| Standard Shipping | 8-12 business day | $7.99 |
Free orders over $69
|
|
Express Shipping
|
6-8 business day
|
$27.99
|
|
- Shipping to Mexico
|
Method |
Cost time |
Cost |
Coupons |
| Express Shipping | 8-10 business day | $27.99 |
- Shipping to Middle East (Bahrain, Kuwait, United Arab Emirates, Egypt, Saudi Arabia)
|
Method |
Cost time |
Cost |
Coupons |
| Express Shipping | 10-13 business day | $55.00 |
- Shipping to Singapore, Indonesia, Thailand, South Korea, Japan
|
Method |
Cost time |
Cost |
Coupons |
| Standard Shipping | 10-15 business day | $7.99 |
Free orders over $69
|
| Express Shipping | 8-10 business day | $27.99 |
*These custom products require 5-7 business days to produce.(excluding logistics time)
*The fees you pay include taxes.
*All delivery times are quoted in business days, weekends and holidays excluded. Order will be processed the following working day if all orders placed after Friday.
*For some remote areas, we only use postal parcels as the standard transportation method.
Postal parcels do not provide logistics tracking services for the time being, and logistics are often delayed, so it is temporarily impossible to provide an estimated arrival time.(Not 8-15 business days)
Please pay attention to it and thanks for your understanding.
SHIPPING QUESTIONS
How long will it take for me to receive my package?
Currently, our production time is 5-7 working days (excluding logistics time). Delivery time depends on the shipping method you choose.
The three logistics times currently displayed on the website are mainly for most areas in the United States. For other areas, please refer to the table above. For areas not covered, please ask customer service in advance.
Do you ship internationally?
We currently support orders from the following countries: USA,Australia,Estonia, Latvia, Lithuania, Croatia, Slovenia, Bulgaria.Greece, ltaly, Vatican City, Malta, Spain, Portugal, Andorra, UnitedKingdom, lreland, Netherlands, Belgium, Luxembourg, France, Monaco,Iceland, Denmark, Norway, Sweden, Finland, Poland, Czech Republic,Slovakia, Hungary, Germany, Austria, Switzerland, Liechtenstein,Mexico,Bahrain, Kuwait, United Arab Emirates, Egypt,Saudi Arabia,Singapore,Indonesia,Thailand,South Korea,Japan.
Which areas cannot be shipped?
Albania, Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bernaire, Bosnia and Herzegovina, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Northern Mariana Islands, Comoros, Congo, Democratic Republic of the Congo, Cook Islands, Costa Rica, Côte d'Ivoire, Cuba, Curacao, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji Islands, French Guiana, Gabon Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Equatorial Guinea, Guyana, Haiti, Honduras, Iran, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, Kosovo, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nevis, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Qatar, Reunion Island, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Senegal, Serbia, Seychelles, St. Helena, Sierra Leone, Solomon Islands, Somalia, Somaliland, South Africa, South Sudan, Sri Lanka, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Martin, St. Vincent, Sudan, Suriname, Swaziland, Syria, Tahiti, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Venezuela, British Virgin Islands, U.S. Virgin Islands, Yemen, Zambia, Zimbabwe
Where can I track my package?
When your order is shipped, you will receive a shipping confirmation email from us with your tracking number.
Track your order via the tracking link:
https://www.17track.net/en
Even if your package has been shipped, it usually takes 2-3 business days for the tracking information to be updated online. Don't worry if it doesn't show an update at first, check back in a few days, and feel free to contact us (support@giftyolove.com) with any questions.
Tracking shows my package was delivered, but I haven't received it yet?
Sometimes packages may be accidentally delivered to a next-door neighbor's house or left at the customer's local post office. If this unfortunately happens, please contact the local post office immediately to check the location of the package.
Please note that our shipping partners are able to tell us the exact location and time of each package's arrival at its destination. If the evidence shows that the package was successfully delivered, but the customer states otherwise, we will do our best to reach a mutual agreement.
How much is the shipping cost?
The shipping cost depends on the amount of your order.
ATTENTION: Please check the delivery address and postal code again.
If the address or postal code provided by the customer is different from the actual delivery address, the delivery will fail.
Giftyolove will not be liable for the compensation due to the failed delivery of packages caused by the customer, and the custom products cannot be returned or exchanged, thank you for your understanding.